EcoMobility SHIFT

Cities around the world implement various urban mobility projects to increase the service provided to the citizens. These projects are often related to public transport improvement, provision of bicycle facilities or improving walking conditions. In many cases, once the project is completed the city does not have a direct feedback on the effectiveness of the project. This is a common case in many cities and in some cases the lack of feedback or the failure of the project to meet the expectations is termed as an ineffective solution.

After working with cities and deeply analyzing the process in many cities, initially in Europe, ICLEI developed the EcoMobility SHIFT together with the various stakeholders including academia, city governments and knowledge partners. The EcoMobility SHIFT is a methodology designed for cities to measure the performance in urban mobility and make informed decisions based on the areas that need improvement. The SHIFT methodology supports cities in creating and strengthening the mobility plans of cities and supports cities in developing action plans to implement integrated urban mobility.

SHIFT Indicators

The SHIFT assessment is based on 23 indicators, which are grouped into three main categories: “enablers, “transport systems and services”, and “performance”.  The three areas measure various qualitative and quantitative aspects such as the political will, understanding the users needs, length of bicycle lanes, pedestrian infrastructure, amount of public transport available for people, low carbon vehicles, modal split and air quality to name a few. The indicators can be seen in the image below.


E1: Understanding users’ needs & public participation
E2: Vision, strategy and leadership
E3: Human resources
E4: Finance for ecomobility
E5: Monitoring, evaluation, review
E6: Preparedness for the future of mobility

Transport Systems and Services

TSS 1: Walking conditions
TSS 2: Cycling conditions
TSS 3: Public transport usability and reliability
TSS 4: Accessibility
TSS 5: Shared mobility services
TSS 6: Engagement with informal mobility
TSS 7: Intermodal integration and information services
TSS 8: Ecologistics
TSS 9: Low emission vehicles
TSS 10: Planning of city areas
TSS 11: Parking
TSS 12: Low-speed/ car-free zones


P1: Modal split
P2: Safety
P3: Local air quality
P4: Travel time
P5: GHG emissions

SHIFT Framework

When you want to successfully formulate and implement a Sustainable Urban Mobility Plan (SUMP) you will need to embark on a situational analysis. EcoMobility SHIFT offers a process of “Assess, Audit and Act” to achieve sustainable urban mobility in your city.

The SHIFT methodology following an iterative process that enables a city to establish a base line and re-assess the situation after a project is implemented. An external auditor inspects the final result a city has secured and will certify the city.

The entire SHIFT can be easily completed by a city intending to undergo the SHIFT process. In addition, a city may also request external technical support from a qualified transport expert who will act as an advisor for the city throughout the SHIFT process. The advisor shall support the city in creating a working group, measuring the indicators and also suggesting actions that will enable the city to increase the performance of urban mobility. The advisor can also support the city in creating an urban mobility plan. The advisor cannot act as the auditor for a city that they have provided technical advise. This is to ensure the quality of the SHIFT result and maintain the authenticity of the result.



Embark on a self-assessment by collating data and information from the relevant city departments and stakeholders in urban mobility. Using a set of indicators, analyse your performance and the situation in the city within a working group and score your agreed results. Upon completion of the assessment, you can proceed to the next stage and fix the gaps identified.


Ready to undergo an external audit? Submit your EcoMobility report and request for an audit from the EcoMobility team, who will appoint a certified auditor to visit your city and audit your self-assessment.


Based on the results of the assessment and audit, set priorities, targets, plans and actions with relevant stakeholders in urban mobility. Then, conduct a re-assessment in two years to revisit your city’s goals and policies for continuous improvement.

Case studies

City of Miskolc, Hungary, EcoMobility SHIFT Case Study
City of OSS, The Netherlands, EcoMobility SHIFT Case Study
City of Turnhout, Belgium, EcoMobility SHIFT Case Study
City of Lund, Sweden, EcoMobility SHIFT Case Study
City of Burgas, Bulgaria, EcoMobility SHIFT Case Study
City of Dundee, United Kingdom, EcoMobility SHIFT Case Study

Interested to learn more? Contact us!