EcoMobility SHIFT

Cities around the world implement various urban mobility projects to increase the service provided to the citizens. These projects are often related to public transport improvement, provision of bicycle facilities or improving walking conditions. In many cases, once the project is completed the city does not have a direct feedback on the effectiveness of the project. This is a common case in many cities and in some cases the lack of feedback or the failure of the project to meet the expectations is termed as an ineffective solution.

After working with cities and deeply analyzing the process in many cities, initially in Europe, ICLEI developed the EcoMobility SHIFT together with the various stakeholders including academia, city governments and knowledge partners. The EcoMobility SHIFT is a methodology designed for cities to measure the performance in urban mobility and make informed decisions based on the areas that need improvement. The SHIFT methodology supports cities in creating and strengthening the mobility plans of cities and supports cities in developing action plans to implement integrated urban mobility.

SHIFT Indicators

The SHIFT methodology consists of 20 indicators that measure the performance of urban mobility in various areas. The indicators are divided into 3 main areas namely Enablers, Transport Systems and Services, and Results and Impacts. The three areas measure various qualitative and quantitative aspects such as the political will, understanding the users needs, length of bicycle lanes, pedestrian infrastructure, amount of public transport available for people, low carbon vehicles, modal split and air quality to name a few. The indicators can be seen in the image below.

    E1: Understanding User Needs
    E2: Public Participation
    E3: Vision, Strategy and Leadership
    E4: Finance for EcoMobility
    E5: Personnel and Resources
    E6: Monitoring, Evaluation and Review
    TSS1: Planning
    TSS2: Low Speed / Car Free Zones
    TSS3: Information Provision & Systems TSS4: Mobility Management
    TSS5: Parking
    TSS6: Walking
    TSS7: Cycling
    TSS8: Public Transport Coverage & Speed TSS9: Usability of Public Transport TSS10: Low Emission Vehicles
    RI1: Modal Split
    RI2: Safety
    RI3: Greenhouse Gases RI4: Air Quality

SHIFT Framework

When you want to successfully formulate and implement a Sustainable Urban Mobility Plan (SUMP) you will need to embark on a situational analysis. EcoMobility SHIFT offers an assessment, auditing and labelling process for this.

The SHIFT methodology following an iterative process that enables a city to establish a base line and re-assess the situation after a project is implemented. An external auditor inspects the final result a city has secured and will certify the city. The best performing city is eligible to get an award for their performance when compared to other cities nationally, regionally or globally. The diagram below shows the iterative process and the path to the award.

The entire SHIFT can be easily completed by a city intending to undergo the SHIFT process. In addition, a city may also request external technical support from a qualified transport expert who will act as an advisor for the city throughout the SHIFT process. The advisor shall support the city in creating a working group, measuring the indicators and also suggesting actions that will enable the city to increase the performance of urban mobility. The advisor can also support the city in creating an urban mobility plan. The advisor cannot act as the auditor for a city that they have provided technical advise. This is to ensure the quality of the SHIFT result and maintain the authenticity of the result.



A city performs the assessment of the existing status of the mobility performance and actions to establish a base line. The assessment is performed against a set of indicators developed by the SHIFT scheme. The city can either do the assessment by themselves or with support of an advisor. Using an advisor is beneficial in order to create necessary action plans and identify solutions to improve the performance in certain areas.


Once an assessment is completed the city will have a clear indication of the areas for improvement. The city can then create a Sustainable Urban Mobility Plan (SUMP) or an action plan to increase the performance in certain areas. The city can avail assistance to create or bolster their SUMPs from the EcoMobility team and its partners. Further, the EcoMobility team can also support the city to identify tailor made solutions.


Upon completion of the Assessment a city can chose to get their results audited by an external transport professional who is also a certified auditor for the SHIFT scheme. The auditor will examine the scoring in the assessment against the evidence produced by the city. After the audit the score obtained by the city shall be the final score. The auditor is a person who was not involved in the assessment phase and who does not work for the city. This is essential to maintain impartiality in the results.


Once the audit process is completed and the city receives a final audit score. The city can chose to get a EcoMobility label for their achievement. Depending on their score the city shall be labeled either a Gold, Silver or a Bronze standard for their mobility performance. It is also possible that the city does not receive any standard because of their poor performance.